Bag and Lots respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect
We collect the following types of information:

a. Personal Information
When you make a purchase or register on our site, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.

b. Automatically Collected Data
We may collect information about your device, including IP address, browser type, time zone, and some cookies that are installed on your device. We also collect data on how you interact with our site such as pages visited and time spent.

2. How We Use Your Information
We use your personal data to:

• Process and deliver your orders

• Communicate with you about your order or inquiry

• Provide customer support

• Send promotional emails if you have opted in

• Improve our website and services

3. Sharing Your Information
We do not sell your personal information. We may share your data with third parties only in the following cases:

• To process payments and fulfill orders

• To comply with legal obligations

• To prevent fraud or enforce our Terms of Use

• With service providers who help operate our business (such as email and marketing tools)

4. Cookies
Our website uses cookies to enhance user experience, improve functionality, and gather analytics. You can manage your cookie preferences in your browser settings.

5. Marketing Communications
If you opt-in to receive marketing emails, we may send you updates, promotions, and news. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Data Security
We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission is 100 percent secure.

7. Your Rights
You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict how we use your data

• Withdraw consent at any time

To exercise any of these rights, please contact us at smith@bagandlots.co.uk.

8. Retention of Data
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and tax requirements.

9. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: smith@bagandlots.co.uk
Phone or WhatsApp: +44 7769 376715